One platform to recover carts & delight customers
WhatsApp, SMS, human-like AI voice and 24/7 AI support, working together to answer shopper questions and recover more abandoned checkouts. Explore the full toolkit below.
Explore the toolkit
Click a capability to see how it works.
Recover abandoned carts on autopilot
After setup, Cartio follows up on abandoned checkouts over your enabled WhatsApp, SMS and AI voice channels, using the timing and rules you configure.
- Configurable follow-up timing, with a 2-minute default delay
- Automatic multi-channel fallback sequences
- Personalized discount codes generated per cart
- Priority handling for high-value carts
- 20-35% average recovery rate
Every capability, in one place
Powerful tools that work together to maximize revenue and customer satisfaction.
Reach customers where they are
Choose the channels, follow-up timing and discount rules that suit your store.
98% open rate
SMS
95% read rate
AI Voice
Human-like calls
24/7 AI Support
Always on
Channel open and read rates are industry benchmarks, not Cartio recovery results. Actual results depend on consent, channel setup and your customers.
Why merchants choose Cartio
Guided setup
Connect Shopify, approve billing, configure your channels and test your recovery sequence before activating it.
Recovery priced on results
The first five recoveries per store have no recovery commission. Launch then charges 12%; paid plans lower the rate. Phone numbers and channel usage are separate.
AI that adapts
Answers shopper questions within your configured channels, message settings and discount rules.
Multi-language
Natural conversations in English & Spanish out of the box.
Smart retries
Intelligent follow-up spacing across every channel.
GDPR-ready
Consent handling and Shopify GDPR webhooks built in.
Feature FAQ
How is Cartio different from a normal email tool?
Cartio is multi-channel, WhatsApp, SMS and human-like AI voice calls, not just email. It also handles inbound replies with AI and provides 24/7 customer support, so it recovers far more carts than email alone.
How fast does it start contacting customers?
After your channels are configured and recovery is enabled, follow-up uses your selected delay, with a 2-minute default. Eligibility, opt-outs, available credit and channel settings are checked before outreach.
Do I need my own Twilio or WhatsApp account?
You can bring your own Twilio (BYOT) for full control, or use Cartio’s numbers. WhatsApp runs on the official Meta Business Cloud API.
What does it cost?
Launch is $0/month plus 12% of attributed recovered revenue after five commission-free recoveries per store. Growth is $99/month plus 7%; Scale is $299/month plus 4%. Phone numbers and channel usage are separate. Subscriptions and recovery commission are billed through Shopify.
Which platforms are supported?
Cartio integrates natively with Shopify today, including OAuth, real-time webhooks and cart sync.
Ready to see Cartio in action?
Connect Shopify, configure your channels and start with five commission-free recoveries. No setup fee. Phone numbers and channel usage are separate.