Security & Trust

Your data is protected

Cartio is built with security and privacy at its core, so you and your customers can trust every interaction.

Encryption in transit & at rest

All traffic is served over TLS/HTTPS, and sensitive data such as store access tokens is encrypted at rest.

Secure token handling

Shopify access tokens are stored encrypted with isolated data-protection keys and never exposed to the browser.

Isolated infrastructure

Runs on hardened, access-controlled cloud infrastructure with network isolation between services.

Role-based access

Granular permissions and roles ensure team members only see what they need to.

Audit logging

Key actions across the platform are recorded in an audit trail for accountability.

GDPR-ready

Built-in Shopify GDPR webhooks handle customer data requests, redaction and shop redaction.

Privacy & compliance

Principles we hold ourselves to.

Data ownership

Your store and customer data belongs to you. You can request export or deletion at any time.

Consent & opt-out

Customers can opt out of messaging at any point, and preferences are respected across every channel.

Least-privilege access

Shopify scopes are limited to only what Cartio needs to recover carts and support customers.

Responsible disclosure

Found a vulnerability? We welcome responsible disclosure, reach out via our contact page.

Security you can trust

Ready to get started securely?

Connect your Shopify store with confidence, your data stays protected every step of the way.