By accessing and using Cartio, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
These terms apply to all users of the service, including but not limited to Shopify store owners, merchants, and their authorized representatives.
Cartio provides AI-powered abandoned cart recovery services for Shopify stores operating in the US. Our service includes:
You must be at least 18 years old and have the legal authority to enter into this agreement. By registering, you represent that all information provided is accurate and complete.
You are responsible for:
We offer various subscription plans as detailed on our pricing page. Prices are subject to change with 30 days notice to existing subscribers.
We may offer a free trial period. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel before the trial ends.
You may use Cartio to:
You agree NOT to:
By using Cartio, you grant us permission to access and process your Shopify store data, including customer information and checkout details, for the purpose of providing cart recovery services.
You represent and warrant that you have obtained all necessary consents and comply with all applicable data protection laws, including:
See our Privacy Policy for more information on how we handle data.
All content, features, and functionality of Cartio, including but not limited to text, graphics, logos, software, and AI models, are owned by Cartio and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use the service for your business purposes only.
While we strive to maintain 99.9% uptime, we do not guarantee uninterrupted access to the service. We may perform maintenance, updates, or experience technical issues that temporarily affect availability.
While our AI models are designed to recover abandoned carts, we cannot guarantee any specific recovery rate or revenue outcome. Cartio is a tool to assist in cart recovery, and results will vary based on your store, products, and customers.
To the maximum extent permitted by law:
You agree to indemnify and hold harmless Cartio, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
You may cancel your subscription at any time through your account dashboard. Cancellation will take effect at the end of your current billing period.
We may suspend or terminate your access to the service immediately if:
Upon termination, your right to use the service ceases immediately. We may delete your data in accordance with our data retention policy.
We reserve the right to modify these terms at any time. We will notify you of material changes via email or through the service. Continued use of the service after changes constitutes acceptance of the modified terms.
These terms are governed by the laws of the United States, without regard to conflict of law principles.
Any disputes arising from these terms or use of the service shall be resolved through binding arbitration in accordance with US arbitration laws, before resorting to litigation.
Our service integrates with third-party platforms and services:
Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the actions or policies of these third parties.
These terms, together with our Privacy Policy, constitute the entire agreement between you and Etechflow LLC, doing business as Cartio.
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in effect.
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
You may not assign or transfer these terms without our prior written consent. We may assign our rights and obligations without restriction.
If you have any questions about these Terms of Service, please contact us: