How Cartio works

Recover up to 30% of lost sales in 4 steps

Connect Shopify, configure your channels and let Cartio answer the questions that stop shoppers buying. Track every attributed recovery in your dashboard.

Start with five commission-free recoveries

Phone numbers and channel usage are separate. Results vary by store.

Step 1

Connect your Shopify store

Create your Cartio account, connect Shopify and review the requested access and billing approval. Cartio uses your store data to identify abandoned checkouts and attribute recovered orders.

Connect your Shopify store in Cartio

Step 2

Connect your recovery channels

Configure WhatsApp, SMS and AI voice for the channels you want to use. Complete any required provider verification, connect or provision a phone number, and add usage credit where required.

Cartio WhatsApp channel configuration

Step 3

Set your recovery rules

Choose your outreach delay, channels, messages and discount limits. Cartio contacts eligible abandoned shoppers using your settings, answers purchase questions and helps them return to checkout. Discounts are optional and follow your configured rules.

Cartio recovery flow builder

Step 4

Test, activate and track results

Test your connected channels before activating recovery. Review conversations, recovered orders and attributed revenue in your dashboard, then adjust your settings based on results.

Cartio recovery analytics dashboard

Frequently asked questions

How long does Cartio take to set up?

Setup includes connecting Shopify, reviewing billing, configuring your channels and testing outreach. Timing depends on the channels you choose and any Meta or phone-provider verification needed. No coding is required.

How much revenue can Cartio recover?

Recovery results vary by store, traffic quality, products and channel setup. Recovery rates of 20–30% are not a guarantee for every store. Use your dashboard to measure your own attributed results.

Can I control messages and discounts?

Yes. Configure your outreach timing, channels, messages and discount limits. You can run recovery without offering a discount.

What do the first five free recoveries include?

The first five recoveries per store are commission-free. Phone numbers and channel usage are separate and remain subject to applicable credits and spending limits. This commission waiver is separate from the 14-day plan trial.

How much does Cartio cost after the free recoveries?

Launch costs $0 per month plus 12% recovery commission. Growth costs $99 per month plus 7%, and Scale costs $299 per month plus 4%. Subscriptions and recovery commission are billed through Shopify. Phone numbers and channel usage are separate.

Can I change my plan?

Review available plans in your dashboard and approve any required Shopify billing change. Check the displayed terms, rates and effective date before confirming.

How does Cartio handle shopper data?

Cartio uses store and shopper data to provide recovery and support services through your connected channels. Our Privacy Policy explains the data we collect, service providers involved and available privacy choices.

Read our Privacy Policy or compare plans.

Start recovering revenue today

Ready to see Cartio in action?

Connect Shopify, configure your recovery channels and start with five commission-free recoveries. No setup fee. Phone numbers and channel usage are separate.