Solutions24/7 Customer Support
Always-on support

AI support that never sleeps

An always-on AI agent answers customer questions across WhatsApp and SMS, resolves order issues, and turns support conversations into sales, 24 hours a day.

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Best Store
AI Support · 24/7
instant coverage
24/7
Answers in seconds, any hour
WhatsApp
SMS
24/7
instant coverage
WhatsAppSMS
  • 24/7 automated responses
  • Order status & tracking answers
  • Multi-language conversations
  • Escalates complex cases to a human
  • Turns support chats into conversions

How it works

1

Ask

A customer messages with a question any time of day.

2

Answer

Cartio’s AI replies instantly and accurately.

3

Resolve

Issues get solved, and often turn into a sale.

Frequently asked questions

What questions can the AI support agent handle?

Order status, shipping and returns, product questions, and recommendations, across WhatsApp, SMS, and voice, 24/7 and in multiple languages.

What happens when the AI cannot answer?

It hands the conversation to you with full context, so your team only touches the cases that genuinely need a human.

Does AI support actually generate revenue?

Yes. Answering a pre-purchase question at 2am saves the sale that would have gone elsewhere, and the agent recommends products naturally inside support conversations.

Start recovering revenue today

Ready to see Cartio in action?

Connect Shopify, configure your recovery channels and start with five commission-free recoveries. No setup fee. Phone numbers and channel usage are separate.