SolutionsCustomer Winback
Re-engage customers

Bring lapsed customers back

Cartio identifies customers who haven’t purchased in a while and re-engages them with a warm, personal message or AI call, reviving revenue you already earned.

B
Best Store
via WhatsApp
return on win-back spend
3x
Revive dormant revenue
WhatsApp
AI Voice
SMS
3x
return on win-back spend
WhatsAppAI VoiceSMS
  • Automatically spots lapsed customers
  • Personalized win-back offers
  • Human-like AI voice re-engagement
  • Re-activates dormant revenue
  • Runs on autopilot

How it works

1

Identify

Cartio finds customers who’ve gone quiet.

2

Reconnect

A friendly, personalized outreach lands on their favorite channel.

3

Reactivate

They come back and buy again.

See it in action

How Cartio spots customers who have gone quiet and brings them back.

Frequently asked questions

Which customers does winback target?

Customers who bought before but have gone quiet past their expected reorder window. Cartio segments them by recency and value, then reaches out with a personal message or offer.

Why use winback instead of just running more ads?

Winning back a past customer costs a fraction of acquiring a stranger, and they already trust your store. Winback turns your existing customer list into repeat revenue.

Is winback included in every plan?

Winback is part of the monthly plans, available from the Business plan up. See the pricing page for what each plan includes.

Start recovering revenue today

Ready to see Cartio in action?

Connect Shopify, configure your recovery channels and start with five commission-free recoveries. No setup fee. Phone numbers and channel usage are separate.