Collect feedback and reviews automatically after delivery. Cartio asks the right question at the right moment and routes unhappy customers to support before they leave a bad review.
An order is marked delivered.
Cartio sends a short, friendly survey.
Happy customers leave reviews; unhappy ones get help fast.
How Cartio collects feedback and catches unhappy customers early.
Short, targeted questions right after checkout: how the customer found you, what almost stopped them buying, and what they want next. One or two questions, high response rates.
In your Cartio dashboard, tied to the order and customer, so you can see attribution and objections by segment instead of guessing.
Because that is when memory and goodwill peak. Customers who just bought answer honestly and quickly, and their answers explain both your wins and your near-misses.
Connect Shopify, configure your recovery channels and start with five commission-free recoveries. No setup fee. Phone numbers and channel usage are separate.